Thank you for shopping at Babywonderplayland. This Shipping Policy outlines how and when your orders are processed, shipped, and delivered.
Order Processing
Orders are processed within 1–3 business days.
Orders placed on weekends or holidays will be processed on the next business day.
Processing times are separate from shipping times.
Shipping Times
Estimated delivery times vary depending on your location and the shipping method selected at checkout.
Typical delivery windows:
- Domestic Orders: 5–12 business days
Delivery delays may occur during high-volume periods or due to carrier issues outside our control.
Shipping Rates
Shipping costs are calculated at checkout based on your location and order weight.
Free shipping may be available on selected promotions.
Order Tracking
Once your order ships, you will receive a tracking number by email.
If you do not receive tracking within a reasonable time, please contact: [email protected].
Incorrect or Incomplete Addresses
Please verify your shipping information before completing your order.
Babywonderplayland is not responsible for orders shipped to incorrectly entered addresses.
If an order is returned to us due to an incorrect address, we will contact you for an updated address. Reshipping fees may apply.
We are not responsible for delays caused by customs.
Lost or Stolen Packages
Once a package is marked as delivered, Babywonderplayland is not responsible for lost or stolen items.
For issues, please file a claim directly with the carrier.
If you need assistance, contact us at [email protected] and we will help guide you.
Damaged Packages
If your package arrives damaged, please contact [email protected] within 48 hours with photos of the damage. We will work to resolve the issue.
Return Shipping
For information on returns, refer to our Refund Policy.
Return items must be mailed to:
Questions?
For shipping concerns, contact support:
[email protected] (with spaces)